Business Support

Understanding all the business needs and drivers of your network, be it a core component of your infrastructure or the means that your business makes money, is essential in implementing a successful project. e2E understands the requirement to conduct feasibility studies on new and existing networks as well as their components to enable the management to make informed decisions. We have conducted many feasibility studies across different types of networks and will tailor our support to meet your specific expectations.

Ericsson
Project:
e2E has been contracted by Ericsson to develop feasibility studies across four areas of their BT 21st century network (BT 21CN) TSS Call Server product integration. The studies were completed in the areas of: Customer Acceptance, IP Interconnect, Test Support and Test Configuration Management.

Developing an effective business case for the investment in a network relies heavily on experience in the specific network design, build, integration, test and running costs, benefits and risks. e2E have generated and managed the business case process across many networks and adopt a pragmatic and independent approach to support our customers in developing the unique business case for their circumstances.

Defence Communications
Service Agency (DCSA)
Project:
e2E has been contracted by the Defence Communication Services Agency (DCSA) to compare the expected life-cycle cost of continuing with legacy service management systems across mobile, fixed and satellite communications networks and their associated processes and delivery infrastructure against a potential new implementation. The project also included identifying additional economic, operational and business benefits that could be taken into account when deciding whether to proceed to the next stage of the procurement of a new Service Management System. When the Return On Investment (ROI) analysis was completed, resulting in the acceptance of the new Service Management System, e2E subsequently managed its installation.
 

Essential to the business success of a network roll out is the effective management of third parties from the initial tender creation, the supplier bid management and selection through to management of the 3rd parties´ delivery within the project plan. This is a time consuming and specialised activity best suited to experienced procurement management resources. e2E have provided this type of support to network companies for many years and would be happy to discuss your unique needs.

3 (Hutchison) System
Project:
3 (Hutchison) System Harmonisation Strategy included the company´s Operation Support System being ported from Italy to the United Kingdom. e2E managed the competitive bidding process, reviewing vendor proposals, supporting the subsequent contract negotiations and managed the business´ expectations and timescales.
 

Best practices in the planning, management and the review of the business programs needed to deliver networks in line with the business case are considered necessary if a business is to protect its investment in the network infrastructure. Most businesses do not resource effective planning and management reviews to enable them to reduce the risks of non delivery. However, these on-going planning and reviews are a cost effective way of managing risk.

Thales
Project:
e2E worked with Thales delivering the technical input needed to their internal Business Plan for the utilisation of Inmarsat´s BGAN system for military applications. The work involved preparation of the business plan and subsequent presentations to senior management, including assessing various options for an ISP point of Presence (POP).
 

In almost all businesses there comes a time when the business needs objective independent advice and guidance on specific areas of a major project or investment. It is advisable that this assistance and guidance comes from experts in the particular area which needs to be addressed. Investments in major network infrastructure projects are no exception.

Inmarsat
Project:
e2E has been responsible for reviewing the sub-system design documentation, including the Radio Access Network and the Core Network nodes with an emphasis on the operational requirements of availability, reliability and maintainability for the Inmarsat Broadband Global Area Network (BGAN) service.
 

e2E has supported our customers in the specification, procurement and in the delivery of various business support systems used in the management of their networks. Such systems have included billing, provisioning, customer care and data warehousing. e2E has also supported the development of associated business processes and procedures.

Avanti Communications
Project:
e2E supported Avanti Communications in their work with the European Space Agency under the TANGO program. We took responsibility for generation of the detailed Service and Network Management technical and operational systems requirements that formed part of the ‘Common Telecommunications Services Platform’. This platform is being implemented to assist customers in the selection, installation, configuration and subsequent monitoring of appropriate data networks that can be used to receive earth observation related data and applications.
 

e2E provides experienced Project and Program Management services to major clients. Typical services cover team management, subcontractor management, project scheduling, resource management, risk analysis, project level financial management and senior management reporting. This includes ensuring that the project deliveries are produced on time and to a suitable quality. e2E has also been responsible for building up permanent teams on behalf of the client such that long term solutions and benefits can be given to the client.

EADS Astrium
Project:
e2E provided project management and engineering support to EADS Astrium for the delivery of the Skynet-5 Management System. This involved project and technical management of the major sub-contractor, resolving wider systems issues in liaison with other primary ground and space segment teams and reporting the status to the senior management.